Privacy Policy

1. Introduction

Welcome to Serenity. We are committed to protecting your privacy and ensuring your experience with us is secure and enjoyable. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

2. Information We Collect

• Personal Information: We may collect personal details such as your name, email address, phone number, and payment information when you make a purchase or contact us.
• Usage Data: We gather information about your interactions with our website, including IP addresses, browser types, and pages visited, to improve our services and user experience.
• Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders.
• Communicate with you regarding your orders or inquiries.
• Improve our website and services based on user feedback and usage data.
• Send you promotional materials or updates, if you have opted in to receive them.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing transactions, or providing customer service, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users.

5. Data Security

We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Choices

• Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: If you wish to opt-out of receiving promotional communications, you can do so by following the unsubscribe instructions provided in the emails or contacting us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Thank you for trusting Serenity with your personal information.