Terms & Conditions

1. Introduction

Welcome to Serenity. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site. If you do not agree to these terms, you should not use our website.

2. Use of the Website

• Eligibility: You must be at least [18] years old to use our website. By using our site, you confirm that you meet this age requirement.
• User Account: You may be required to create an account to place orders or access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Product Information

• Product Descriptions: We strive to ensure that product descriptions and images on our website are accurate. However, we do not warrant that the descriptions are error-free or complete.
• Pricing: Prices are subject to change without notice. We reserve the right to correct any pricing errors or omissions.

4. Orders and Payments

• Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
• Payment: Payment must be made at the time of purchase. We accept various payment methods as indicated on our website. You agree to provide accurate and complete payment information.

5. Shipping and Delivery

• Shipping: We aim to process and ship orders promptly. Shipping times are estimates and may vary based on your location and other factors.
• Risk of Loss: Risk of loss or damage to products passes to you upon delivery. We are not responsible for any loss or damage that occurs after the product has been delivered.

6. Returns and Refunds

• Return Policy: Our return policy is outlined on the Returns & Refunds page. Please review it for information on how to return products and request refunds or exchanges.
• Refunds: Refunds will be processed according to our policy. We may withhold refunds until we receive the returned product or verify its condition.

7. Intellectual Property

• Ownership: All content on our website, including text, graphics, logos, and images, is the property of Serenity or its licensors and is protected by intellectual property laws.
• Use Restrictions: You may not reproduce, distribute, or create derivative works from our content without our express written consent.

8. Limitation of Liability

• Disclaimer: Our website and services are provided “as is” without warranties of any kind, whether express or implied. We do not guarantee that our site will be error-free or uninterrupted.
• Limitation: To the fullest extent permitted by law, Serenity is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Your continued use of our website after any changes signifies your acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts of [Your Country/State].

11. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us.

Thank you for visiting Serenity. We appreciate your business and are committed to providing you with a positive experience.